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Samsung KidsTime

PRODUCT & SERVICES DESIGN

 Product Design

Challenges & Insights

Increase Samsung devices sales by connecting customer experiences across all Samsung smart products with unique product proposition.

Problem Statement

  • Parents fear of their kids access inappropriate content in the mobile space

  • Unsure what the kids are surfing while  they are at work or doing housework

  • Always had a hard time getting their  devices back when it’s meal time

Solutions

  • A tablet app with curated Kids content from Nickelodeon, Disney, etc…

  • A mobile app that allows parents to track their child progress report and manage their time consumption

CAPABILITIES

Product Strategy

User Experience Design

Stakeholder proposal / Buy-In

User Testing

Visual Communication

In 2014, with the bloom of digital tablet, digital learning / digital nanny gains its popularity. With many parents fear of indecent usage of content and “unlimited time” spent on the device.

​We design and build a subscription based app:

Samsung KidsTime

It is design with a kid (user) in mind, bringing them through an adventure, having them to set their “mission time” and travel to the planets of content.

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A/B Testing

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  • We worked the various user flows to test where are the drop-off rates

  • Agile development based on analytic results

Parent Interview & Feedback

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“ I wish I can track the progress path and monitor time remotely ”

Key Insights

“ It’s hard for me to take my device back when it’s meal time ”

Product Iteration - kidstime v2.0

  • A mobile app is created to allow remote parental control over the tablet which the kid is using at home.

Marketing

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